Manager of Cloud Services

About the Company: 
Momentum Healthware is a team of professionals dedicated to ensuring that we remain an industry leader in the development and delivery of software solutions for the healthcare industry. Our success is based on providing outstanding service and support to clients throughout North America and globally.

If you are passionate about your work, thrive on generating innovative ideas, and enjoy perfecting client-driven solutions in a flexible and team-oriented environment, then you are ready to join Momentum.

The Role:
As Manager of Cloud Services you will be responsible for enhancing, managing, and supporting our 24x7 cloud services platform, ensuring a scalable, secure and reliable infrastructure for our global cloud platform and products. This includes developing and maintaining Service Level Agreements (SLAs) and observability metrics in accordance with customer agreements and internal requirements.

You will provide guidance and technical direction for our service delivery teams as well as ensuring that we have proactive support services in place to provide an exceptional customer experience. In addition to these responsibilities, you will manage third-party (e.g. data center) relationships and contracts as well as play an active role in a wide variety of internal and customer implementation projects, including providing expert hosting advice and input during the development of sales proposals. You will also fulfill a key role in attaining, maintaining, and adhering to industry standards including but not limited to ISO-27001 and ISO-27018.

Qualifications and Experience:

  • Post-Secondary Degree in Computer Science, Engineering, or equivalent qualifications and/or experience in a related technology field.
  • Hands-on technical experience with enterprise-level hosting and/or SaaS operations.
  • Hands-on experience with Microsoft SQL and a solid understanding of relational database systems.
  • Management or leadership experience.
  • Cloud security operations experience with a solid understanding of Network and Cloud Security.
  • Familiarity with Microsoft Windows and SQL Server Technologies.
  • Windows Server VM Hosting experience.
  • Familiarity with hosting and change management protocols.
  • Experience with design, configuration, and monitoring of scalable fault-tolerant server environments, including network routing devices, proxy servers and load balancing solutions.
  • Experience with working under industry security and privacy standards – ISO-27001, ISO-27018, GDPR and PIPEDA is a considered a strong asset.

Momentum Healthware offers a flexible work environment, competitive compensation, and comprehensive benefits package. If you are interested in learning more about this opportunity, please send a resume, quoting job opening MHJP-105 to:

Human Resources
Momentum Healthware, Inc.
Fax: (204) 231-8238

While we thank all candidates for their interest, only those being considered will be contacted.

Do you have a question? Contact us now!

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